My Team

Helping you achieve your financial goals is the commitment you have from me and my team. We are committed to delivering excellence in client service. Please don’t hesitate to contact me or any of these individuals if you have a question or a request. We will respond promptly.

 
Patricia Smith Phillips

Patricia Smith Phillips

Financial Representative
Office 518-583-0041

Professional: Patricia recently celebrated 40 years with Northwestern Mutual and has been helping clients determine how much life insurance they need and what types or combination of types of coverage are best suited to help them further their own objectives. She works hard to build a relationship based on trust and integrity, always striving to provide you with the same level of ethical service that she would expect for herself.

Pat is an alumni of Washington State University, 

 
Zachary S Mueller

Zachary S Mueller

Director of Portfolio Research and Advisory
Office 518-583-0041

Personal:  Zach enjoys spending time with his wife, Karen, and their dog, Martini. Zach also takes pride in his exceptional cleaning and organizational skills!

 

Professional:  Zach's primary role centers around the development and implementation of investment strategy as well as the ongoing research and monitoring of client portfolios. In addition, Zach is responsible for managing the day-to-day financial operations of the business, financial planning development, overseeing all trading activities, and the training and development of team members. He enjoys developing long, lasting relationships with our clients. Zach has been in the financial services industry since 1997. Zach has earned his Series 7 and 63 as well as his Life, Health, and Accident Insurance license. 

 

Please contact Zachary for:

 

  • Servicing Your Investment Accounts
  • Portfolio related questions
 
Barbara A Bertrand

Barbara A Bertrand, CLU®

Practice Manager
Office 518-583-0041 ext. 105

Personal: Barb was born and raised in Troy, New York. Barb’s husband Chris serves as a Lieutenant firefighter for the City of Troy. Barb and Chris have two children, Jacob and Genevieve.  Barb enjoys spending time with her family and friends, cooking, baking, and traveling.

Professional: Barb has been in the insurance and financial services field since 1998. Barb’s primary role centers around assisting our clients with more complex insurance need through the application and underwriting process. In addition, Barb is responsible for developing processes, managing the day-to-day operations of the business, hiring, training, and developing team members to ensure that our team is delivering the highest quality experience to our clients. Barb is a member of the Financial Planning Association (FPA). Barb has earned the CLU ® designation through The American College. Barb currently holds the following professional licenses; FINRA Series 6, 7, 63, and 65 investment licenses as well as her Life, Accident, and Health insurance license.  

Please contact Barb for:

  • Staffing Inquires
  • General Inquiries
  • Assistance with Insurance applications
  • Servicing insurance and annuity policies
  • Questions around underwriting

 

 
Jonathan Krist

Jonathan Krist

Office 518-583-0041
 
Ami L Sherwood

Ami L Sherwood

Executive Assistant
Mobile 518-459-4665
 
Shannon Rocks

Shannon Rocks

Executive Assistant
Office 518-583-0041
 
Louise A Paladino

Louise A Paladino

Director of Operations
Office 518-583-0041

Personal: Louise loves to cook, bake and spend time with family and friends.  

Professional: Louise focuses on customer service and investment operations such as preparing/processing paperwork and investment trades, wire transfers and internal/external account transfers.  Louise has earned her Series 6 and 63 registrations. 

Please contact Louise for:

  • Servicing Your Investment Accounts
 
Karen A Hoffman

Karen A Hoffman, CLTC®

Director of Insurance Operations and Services
Office 518-583-0041

Personal: Karen grew up in New Jersey. She moved to New York in 1991. Karen enjoys spending time with her husband Dave. She is Mom to Meagan & Nick and “Honey” to her grandchildren Isaac and Cooper. When not at work you can find Karen completing a project at home or camping with her family and friends. Karen also enjoys being at the beach.

Professional: Karen has been with Northwestern Mutual since 1992. Karen has earned her Life, Accident, and Health license, Series 6, and 63 registrations and CLTC designation. Karen’s role is Director of Insurance Operations. Karen is responsible for assisting clients with customer service-related issues on their insurance products, assisting clients through the application and underwriting process.

Please contact Karen for:

  • General Inquiries
  • Assistance with Insurance applications
  • Servicing insurance and annuity policies
  • Questions around underwriting
 
Nicole Winacott

Nicole Winacott

Associate Financial Representative
Office 518-583-0041

Personal: Nicole grew up in Connecticut and moved to the Saratoga area in 2012.  Outside of the office, Nicole enjoys spending time with her family and friends as well as gardening and traveling.  

Professional: Nicole supports the team with 15 years of experience in a high-paced corporate environment.  Nicole graduated from Central Connecticut State University with a Bachelor of Arts degree in Sociology. Nicole’s role is centered around assisting clients with the opening and servicing their investment accounts. Nicole started with Northwestern Mutual in 2018. Nicole has earned her Life, Health, and Accident Insurance license. 

Please contact Nicole for:

  • Servicing your investment accounts
  • Questions around opening and closing investment accounts
 
Jadyn Marie Dawes

Jadyn Marie Dawes

Financial Planning Analyst
Office 518-583-0041
 
Sarah Schotts

Sarah Schotts

Executive Assistant
Office 518-583-0041
 
Erin White

Erin White

Receptionist
Office 518-583-0041
 

Joseph M Anderson, CFP®, CLU®, ChFC®, CASL®
Wealth Management Advisor


The Anderson Financial Group

 

To learn more about Northwestern Mutual Investment Services, LLC and its financial representatives, visit: FINRA BrokerCheck